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Secured Customer Experience Throughout Customer Journey

How it Works

Using statistical and deep learning models, Seqoria creates enterprise persona (profile) based on business and compliance requirement which helps reduce agent/user onboarding time, improve performance and security from a single unified interface.  Using AI-powered insights, Seqoria collects, auto-correlate real-time interaction analytics and operational reporting which eliminates repetitive work with self-serviced remediation and integrated SOC workflows.

Solution accelerate innovation, technology adoption and simplify administration with a cloud native architecture which makes it massively scalable using major private and public cloud providers and hybrid deployments.

Seqoria strikes a unique balance between security and the customer experience within Data, IP communications and Collaboration. Natively embedded governance and risk management supports the secure customer journey throughout its lifecycle.

Seqoria ensures ubiquitous security across entire customer journey covering voice, video, contact center, social, conferencing and cloud collaboration independent of network architecture, underlay and vendor. It’s open and extensible development platform integrates thousands of open Restful API and possible integrations with every major vendor in the industry.

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