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Use Cases

Use Cases

Seqoria Secured CXaaS helps proactively and intelligently provides actionable insights to make decisions, take actions i.e route calls, data traffic, right size the channels, provide governance, helps create a layered security model and recommend customer journey driven access control to improve availability, productivity, customer retention, knowledge enhancement, CSAT as well as up to 40% reduction in resource utilization and OPEX. All of this from a single unified console!

Always-on Security & Continuous Compliance (100% Self-Serviced)

Covering 150+ FedRamp, NIST-8XX controls and providing Ubiquitous security across distributed networks, architectures and solutions.

Natively Embedded Self-Serviced Governance and Risk Management

Seqoria offers threat detection that continuously monitors, auto-correlated, and analyzes malicious activity and unauthorized behavior

NIST 800-XX, FedRAMP and ISO 2700X Compliance

Covers 150+ controls across 18 control families to help achieve FedRAMP, NIST 800-XX and ISO2700X compliance

Robocalls Calls & TDoS Protection

Seqoria offers threat detection that continuously monitors, auto-correlated, and analyzes malicious activity and unauthorized behavior

Secured Customer Experience Throughout Customer Journey

Using natively embedded protocols and features, Seqoria helps: Identify and prioritize controls by mapping sensitive

Secured CX Configuration Management

Driven by customer journey lifecycle, Seqoria continuously monitors, auto-correlates and records security configurations against desired baseline

Self-Serviced Remediation and Integrated SOC workflows

From a single unified console, Seqoria provides deep visibility and integration with SOC workflows for self-serviced remediation

Security and CX Aware Data, Call Routing and IP Communications

AI and statistical model driven Highly Flexible and Multi-Tiered Data-in-Transit Protection

WebEx Cloud DLP & Compliance

Cloud-controlled enabled DLP and Compliance for Webex Cloud, WebEx CCE, and UCM/Cloud Calling

Self-Serviced Security Audits & Assessment

Seqoria offers an AI-powered, fully automated security assessment and compliance that helps ensure the security

Security Monitoring & Management

A single unified console for deep network insights, data analytics, auto-correlation and reporting