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Securing Customer Journey lifecycle. driven by Business and Compliance requirement. CX and security aware data abstraction, auto-correlation, analytics within Data, IP Communications and Cloud connection Collaboration. Completely self-serviced AND from a Single Unified Console
Secured CX-as-a-Self Service (CXaSS)
Powered by AI & Automation driven Cloud-Controller
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Proactively and intelligently provides actionable insights (in real-time) to make informed decisions, take corrective actions, route calls, data traffic, right size the channels, provide governance, helps create a layered security model and recommend customer journey driven access control to improve availability, productivity, customer retention, knowledge enhancement, CSAT as well as up to 40% reduction in resource utilization and OPEX. Full-Stack Observability, Native GRC &
Security Configuration Management
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AI powered Cloud controller based model offering scalability, rapid adaption, and secured customer experience
Offering Security as always-on function  (as opposed to transactional or checklist-based approach). Covering 150+ FedRamp, NIST-8XX, PCI, HIPAA, GDPR controls. Leverage AI and reduce skill set for always on robust Secured CX and Collaboration
Always-on-Security and Compliance
Enabling Cloud Migrations and Adoption
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Learn & Enforce Regional/Local Compliance Policies.Compliance driven Data-in-Transit i.e GDPR & other.Global Crowd Sourced Data sets to Train ML Model.Massively scalable and flexible connectivity options using major public and private cloud providers. Real-Time Visibility, Deep Insights, API &
Automation driven Extensible Secured CX Platform
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Security Aware Call Routing
Robocalls, Communications Fraud &
TDoS Protection
Security and CX Aware Data, Call Routing
and IP Communications
Seqoria’s statistical and deep neural inspection Reduce 80-90% of Robocalls, TDoS, Communications Fraud Protection using continuously evolving data models Reduce MTTD, MTTR by up to 70% 05
Self-Serviced Data Loss Prevention (DLP) and Compliance of Webex Cloud, Webex Conferencing, Webex CCE and Cisco UCM Cloud Calling. Proactively maintains Security and Reliability driven by evolving Business requirements. Ensure business continuity with a quality-assured Security framework Integrates with Service Now and several other SIEM, Network operations tools to optimize efficiency Natively Embedded Webex Cloud DLP
Risk Management and Compliance
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50

Years Experience

Welcome to Seqoria

Seqoria's USP (Unique Selling Proposition)

“When implementing IP-based communication and cloud connected collaboration, many organizations struggle with balancing the need for providing a seamless customer experience combined with an enterprise-grade security.

Few vendors have met the challenge of providing an automated, intelligent model for secure CX, and none have leveraged the power of AI to provide a secure, fully self-serviced extensible platform for delivering both enterprise grade security and customer experience to enterprise users."

Seqoria is doing all three.

Don Proctor, SVP and GM of Collaboration (former), Cisco Systems

UNIQUE BALANCE BETWEEN SECURITY & CUSTOMER EXPERIENCE
(SELF-SERVICED)

For Cloud Connected, Hybrid & Legacy Platforms

~1B enterprise users, consuming 20+ unique Applications from ~15+ different devices/vendors, that lacks full stack observability, security configuration management capability with a right balance between Security & Customer Experience across cloud and hybrid environments.

Seqoria CXaSS model offers a unique balance between Security and Customer Experience for multi-architecture Digital and IP communication channels which helps reduce up to 50% cost and improve CX. 

Seqoria uses automation and cognitive capabilities to abstract,  correlate, analyze security and CX data across entire solution stack then using self-serviced capabilities help improve security and customer experience driven by business and compliance requirement

Seqoria is designed to support ANY vendor and platform based on open APIs and extensibility.

FEATURED INTEGRATIONS

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How it Works

Built on cloud native secured architecture and flexible deployment models, ready to be deployed in <15 min. 100% self-serviced, massively scalable across regions and geographies within on-prem, hybrid and cloud connected deployments

Log In

All that user has to do is log in to Seqoria’s highly responsive and dynamic dashboard

Create Enterprise Persona

Based on Industry/Vertical, Region, Business & Regulatory/Compliance requirement, Architecture/Solution, Role based Customer Journey Lifecycle (CC Agents, Back office users, IT/Infosec, Sales, B2B)

Data Abstraction, Auto-Correlation & Analytics

Using statistical and ML models performs data, features extraction and  intelligently map/auto-correlate based on enterprise persona. Then creates Risk profiles driven by Enterprise Persona. 

In parallel, activates Self Serviced Governance and SOC workflows.

Use Cases

Seqoria Secured CXaaS helps proactively and intelligently provides actionable insights to make decisions, take actions i.e route calls, data traffic, right size the channels, provide governance, helps create a layered security model and recommend customer journey driven access control to improve availability, productivity, customer retention, knowledge enhancement, CSAT as well as up to 40% reduction in resource utilization and OPEX. All of this from a single unified console!

Always-on Security & Continuous Compliance (100% Self-Serviced)

Covering 150+ FedRamp, NIST-8XX controls and providing Ubiquitous security across distributed networks, architectures and solutions.

Natively Embedded Self-Serviced Governance and Risk Management

Seqoria offers threat detection that continuously monitors, auto-correlated, and analyzes malicious activity and unauthorized behavior

NIST 800-XX, FedRAMP and ISO 2700X Compliance

Covers 150+ controls across 18 control families to help achieve FedRAMP, NIST 800-XX and ISO2700X compliance

Robocalls Calls & TDoS Protection

Seqoria offers threat detection that continuously monitors, auto-correlated, and analyzes malicious activity and unauthorized behavior

Secured Customer Experience Throughout Customer Journey

Using natively embedded protocols and features, Seqoria helps: Identify and prioritize controls by mapping sensitive

Secured CX Configuration Management

Driven by customer journey lifecycle, Seqoria continuously monitors, auto-correlates and records security configurations against desired baseline

Self-Serviced Remediation and Integrated SOC workflows

From a single unified console, Seqoria provides deep visibility and integration with SOC workflows for self-serviced remediation

Security and CX Aware Data, Call Routing and IP Communications

AI and statistical model driven Highly Flexible and Multi-Tiered Data-in-Transit Protection

WebEx Cloud DLP & Compliance

Cloud-controlled enabled DLP and Compliance for Webex Cloud, WebEx CCE, and UCM/Cloud Calling

Self-Serviced Security Audits & Assessment

Seqoria offers an AI-powered, fully automated security assessment and compliance that helps ensure the security

Security Monitoring & Management

A single unified console for deep network insights, data analytics, auto-correlation and reporting

Why Choose Us

Un-matched Domain Expertise: 50+ years’ experience at Cisco Systems and beyond with customers of every size, scale and vertical at. Patents in the area of Auditing Software, Artificial Intelligence, Collaboration Platforms (in products for last15 years). Built and Managed Collaboration platforms, services and solutions at Cisco with $400M direct and $1B service uplift revenues. Led Global Collaboration and Security teams at Cisco, responsible for ~$350M revenue

What Legends & Customers Say

Industry legends - including former Cisco heavy weights - share their feedback on Seqoria's solution and the value it provides